We provide a 30-day quality, cleanliness, and delivery guarantee on all unused spore and culture products. We guarantee the sterility and viability of all items made by us. We guarantee shipping will happen the same day or the next working day after purchase. We guarantee your order will be delivered to you.
We manufacture all of our products in an ISO 7 cleanroom. We are not resellers of other peoples products or genetics. Your products will be fresh and viable. We take great care to provide excellent products to you, and this is our full time jobs that we do at least 5 days a week.
If you have an issue at any point from purchase to delivery or any problem with your product that is unsatisfactory please contact [email protected], or via phone or text at 540-960-3193 within 30 days of delivery. Please keep products in their original packaging until we respond, if they have not been opened.
We will promptly send replacements when needed, free of charge.
See our Refund, Return, and Replacement Policies page for more information.
Jake (Verified Purchase) –
Excellent product very happy will be a 3rd and fourth time customer
Chad (Verified Purchase) –
Arrived quickly and packaged well
Thomas R. (Verified Purchase) –
Thick Cultures liquid cultures are top notch. The selection of strains is impressive. Looking forward to researching some of the not so common strains that Thick Cultures offers. Have not had to take advantage of there replacement policy,but it sure is nice to know it’s there if I
needed it. I think they are the only company that has a
Replacement policy. Pretty special. Thanks Thick Cultures!
Justin (Verified Purchase) –
GREAT!
Anonymous (Verified Purchase) –
Absolutely the best LC. I have used others and these are by far the very best
Kevin B. (Verified Purchase) –
So far so good. Only a few days since inoculation of grain and liquid culture medium. Liquid culture is growing healthy and the grain already shows colonization. — delivery was fast and the receipt had a hand a written thank you and smiley face. I will continue to order from thick spores— TY
Brady N. (Verified Purchase) –
Delivery went well and so far the first step of research is going well also. Seem like solid genetics. Would purchase again.
Anonymous (Verified Purchase) –
Just as described and just as pictured. Great product, fast shipping, amazing deal.
Anonymous (Verified Purchase) –
Was unable to complete my studies.
shawn (Verified Purchase) –
Arrived quickly and looks great under the microscope!
Michael W. (Verified Purchase) –
I’m happy to do business with thick spores have no problems other than I had contamination and one bag but it was due to my negligence scores are very clean I highly recommend this company
AJ (Verified Purchase) –
My experience was excellent. There was originally a complication with the delivery and Thick Cultures went above and beyond to resolve it. I greatly appreciated it!
Chris (Verified Purchase) –
Fast easy ordering and communications! You Can’t go wrong ordering from Thick Cultures! I didn’t have much luck with my Blue Meanies, but the liquid culture did what it was supposed to do. Beginner mistakes were to blame.
Susan (Verified Purchase) –
Great genetics! Fast shipping! We will order from Thick Cultures again! Highly recommend!
Samuel (Verified Purchase) –
Very well packaged, even had a surprise inside!